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What is DMP?

A debt management plan (DMP) helps you to manage your debts and pay them off at a more affordable rate by making reduced monthly payments. DMPs from StepChange Debt Charity are fee-free.

We'll work with you to establish a budget that meets your household's needs. If a DMP's right for you we’ll help you set up and manage it, at no cost to you.


DMP Simple Process

Answer a few quick questions

Speak to a debt specialist

Choose your plan


How do I apply for an DMP?

Firstly, have a debt advice session online or over the phone. If we think a debt management plan is suitable for you, we’ll recommend it. at the end of your advice session. You’ll then get a personal action plan with a step-by-step guide to apply for one.
We’ll confirm the information you’ve provided is correct and work out the single monthly payment you’ll make to us to share among your creditors. To allow us to manage your payments you’ll need to send us a signed agreement and Direct Debit form.

  • Our DMPs are fee-free - most companies charge a fee for their DMPs
  • You’ll only pay what you can afford to your creditors after we've put together a monthly household budget
  • If you’ve fallen behind with your household bills you can add the arrears to your DMP to help get your accounts back up to date. You'll still need to make your regular ongoing monthly payments.
  • You'll make one monthly payment to us and we'll manage the payments to your creditors for you
  • We’ll review your DMP regularly to make sure you’re paying what you can afford
  • Some of your creditors may still contact you
  • Most creditors will agree to reduce or stop interest and charges, but they don’t have to
  • If creditors continue adding interest and charges, this could increase the total amount you currently owe
  • Your creditors don’t have to agree to your reduced payments, but we’ll still send your payments anyway
  • Your creditors may still take further court action against you, such as a County Court judgment (CCJ)
  • Reduced payments may lead to a longer arrangement term and could have a negative impact on your credit file